Your care and safety are always very important to us. The following are responses to some of the most frequently asked questions we are receiving at this time.
Is Paris Dental Centre open?
We are following Public Health and RCDSO guidelines for all dental clinics and we are closed for regular appointments. In order to serve our patients and out community, we are operating an Emergency Dental Clinic.
Emergency Clinical Treatment Mission & Vision
To help guide us during COVID-19, we have established the following mission and vision for our emergency clinic:
To support our community’s patients and eliminate the burden of dental visits to the public healthcare system during the COVID-19 crisis.
To provide quick access to emergency dental treatment*, completed within five days, with the highest safety standards in Canada for our profession**.
*per RCDSO guidelines and the Chief Medical Officer of Health, Ontario
**per RCDSO and IPAC (Infection Prevention and Control)
standards and WHO Covid-19 PPE guidance.
What is considered emergency treatment?
- Pain, not resolved by over-the-counter medications
- Prolonged bleeding
- Trauma (to areas of the mouth or teeth)
- Significant infection
Emergency treatment may also be considered at the dentist’s discretion to avert or avoid a potential emergency or negative outcome.
What happens if I have an emergency?
If you have a dental emergency, please contact our emergency hotline at 519-442-4452. Calls are being answered between 8-4, Monday to Friday and for after-hours care, please leave a message and we will return your call as soon as possible. Many emergency situations can be managed without an in-office visit. For those emergencies that do require in-office treatment, we will schedule your emergency care.
I have a regular appointment booked soon, will it be rescheduled?
All upcoming appointments have been cancelled and will be rescheduled as soon as we are able to re-open. You do not need to call us about rescheduling. Rest assured, we will be in contact with you once we know a re-opening date.
What about Orthodontic care?
Please see our Orthodontic solutions